Cookie Policy

Effective Date: November 18, 2025
Last Updated: November 18, 2025

This Privacy Policy describes the policies of Etapharma S.r.l., Via Dogliotti, 1, Caltanissetta 93014, Italy, email: info@etapharma.com, phone: +39 3939047826, regarding the collection, use and disclosure of information we collect when you use our website (https://www.etapharma.com) (the “Service”). By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice and will post the revised version on the Service. The revised policy will be effective 180 days after it is posted on the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

– Residential address
– Mobile number
– Name
– Email address
– Payment information

How We Collect your Information:

We collect/receive information about you in the following manner:

– When a user fills in the registration form or otherwise submits personal information
– Interacts with the website
– From public sources

How We Use your Information:

We will use the information we collect about you for the following purposes:

– User account creation
– Targeted advertising
– Dispute resolution
– Customer feedback collection
– Enforcement of Terms and Conditions
– User account management
– Payment processing
– User-to-user comments
– Marketing / Promotional
– Support
– Site protection
– Customer order management

If we want to use your information for any other purpose, we will ask for your consent and will use your information only after receiving your consent and then, only for the purpose(s) for which you have granted consent, unless we are required to do otherwise by law.

How We Share your Information:

We will not transfer your personal information to third parties without asking for your consent, except in limited circumstances as described below:

– Analytics
– Payment recovery services
– Marketing agencies
– Sponsors
– Data collection and processing
– Advertising services

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.

Retention of your Information:

We will retain your personal information with us for 90 days to 2 years after users close their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have the right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@etapharma.com. We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies:

To learn more about how we use these technologies and your choices regarding these tracking technologies, please refer to our Privacy Policy.

Necessary Cookies:

These cookies are essential for the proper functioning of the website.

They allow, for example:

– Navigating between pages
– Accessing secure areas
– Managing the shopping cart and checkout
– Saving basic preferences (such as language choice)

They cannot be disabled because without them the website would not work properly.

Name	Expiration	Description
PHPSESSID	Sessione	Mantiene la sessione utente (PHP).
woocommerce_cart_hash	Sessione	Memorizza gli articoli nel carrello.
woocommerce_items_in_cart	Sessione	Registra il numero di articoli nel carrello.
wp_woocommerce_session_.*	2 Giorni	Mantiene la sessione WooCommerce (ID dinamico).
wp-wpml_current_language	Sessione	Memorizza la lingua selezionata.
__cf_bm	15 min	Cloudflare: Cookie di sicurezza anti-bot.
__ssid	13 Mesi	Stripe: Cookie persistente di sessione.
__stripe_mid	1 Anno	Stripe: Funzionalità di pagamento.
__stripe_sid	30 min	Stripe: Funzionalità di pagamento.
partnero_session_uuid	2 Anni	Cookie di sessione per l'affiliazione/partner.
pressidium_cookie_consent	6 Mesi	Registra la scelta di consenso.

Analytics Cookies:

These cookies collect anonymous and aggregate information about how users interact with the website.

They are used to:

– Understand which pages are visited most
– Analyze user behavior
– Improve website performance, content, and functionality

They do not collect personally identifiable information unless explicit consent is given.

Name	Expiration	Description
_ga	2 Anni	Google Analytics: ID univoco per distinguere i visitatori.
_ga_M4TWR0BNJN	2 Anni	Google Analytics 4: Cookie specifico per la tua proprietà.

Targeting Cookies (Profiling / Marketing):

These cookies are used to:

– Create user profiles
– Show personalized ads
– Measure advertising campaign effectiveness
– Track browsing across different websites

They are only active with user consent and can collect more sensitive information related to preferences.

Name	Expiration	Description
_gcl_au	3 Mesi	Google Ads: Misurazione delle conversioni e retargeting.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third-party Links and Use of your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Grievance / Data Protection Officer:

If you have any questions or concerns about our processing of your information that is available with us, you may send an email to our Grievance Officer at Via Dogliotti, 1 – 93014 Mussomeli (CL), email: info@etapharma.com. We will address your concerns in accordance with applicable law.