{"id":11877,"date":"2025-11-27T10:09:33","date_gmt":"2025-11-27T09:09:33","guid":{"rendered":"https:\/\/www.etapharma.com\/affiliate-program-terms-of-use\/"},"modified":"2025-12-01T13:03:23","modified_gmt":"2025-12-01T12:03:23","slug":"affiliate-program-terms-of-use","status":"publish","type":"page","link":"https:\/\/www.etapharma.com\/en\/affiliate-program-terms-of-use\/","title":{"rendered":"Affiliate Program Terms of Use"},"content":{"rendered":"\n

The Etapharma Affiliate Program, available at app.etapharma.com<\/a><\/strong>, allows Affiliates to promote Etapharma products and earn commissions on sales generated through their links or codes. Participation implies acceptance of these Terms and Conditions, which govern membership, tracking, commissions, Affiliate obligations, and use of official materials. <\/p>\n\n

1) Subject and definitions<\/strong><\/h2>\n\n

This document governs the participation of the affiliate (hereinafter, “Affiliate”<\/strong>) in the Affiliate Program<\/strong> managed by Etapharma S.r.l.<\/strong> (hereinafter, “Etapharma”<\/strong>).<\/p>\n\n

“Affiliate Link”<\/strong> means any link, code, coupon, or tracking mechanism provided by Etapharma to correctly attribute sales generated to the Affiliate.<\/p>\n\n

<\/p>\n\n

2) Program Enrollment<\/strong><\/h2>\n\n

2.1.<\/strong> Enrollment follows procedures specified by Etapharma and may be subject to identity verification and promotional channel quality assessment.<\/p>\n\n

2.2.<\/strong> Etapharma reserves the right to accept or reject<\/strong> any request at its discretion, without obligation to provide reasons<\/strong>.<\/p>\n\n

<\/p>\n\n

3) Sales Tracking and Attribution<\/strong><\/h2>\n\n

3.1.<\/strong> Sales are attributed to the Affiliate through Affiliate Links<\/strong> or other tracking tools provided by Etapharma.<\/p>\n\n

3.2.<\/strong> Attribution occurs if:<\/p>\n\n

(i) the customer accesses the site through a valid Affiliate Link<\/strong>;<\/p>\n\n

(ii) the purchase is completed within the active attribution window<\/strong> (e.g., 30 days);<\/p>\n\n

(iii) the order is properly paid<\/strong> and not canceled, refunded, or subject to chargeback<\/strong>.<\/p>\n\n

3.3.<\/strong> Unless otherwise specified, the last valid click<\/strong> logic applies.<\/p>\n\n

3.4.<\/strong> Etapharma may update tracking tools and criteria for technical or compliance reasons, with prior notice.<\/p>\n\n

3.5. Attribution window and special cases:<\/strong><\/p>\n\n

(a) Reopened carts:<\/strong> orders completed after reopening are included in the window if made on time;<\/p>\n\n

(b) App vs Web:<\/strong> attribution guaranteed only with deep-link and SDK correctly active;<\/p>\n\n

(c) Cross-device:<\/strong> possible only if supported by adopted technologies;<\/p>\n\n

(d) Offline orders\/third-party channels:<\/strong> excluded unless specific integrations are announced on the platform.<\/p>\n\n

3.6. Exclusions.<\/strong> Commissions are not earned for orders that are canceled, refunded, in chargeback, suspected of fraud<\/strong> or that violate these Terms (e.g., self-referral<\/strong>).<\/p>\n\n

3.7. Tracking Reliability.<\/strong> Tracking operates on a best-effort<\/strong> basis; Etapharma does not guarantee 100% availability\/accuracy due to external factors (ad-blockers, cookie blocking, third-party downtime). In case of incidents, Etapharma may apply conservative estimates<\/g>. Scheduled maintenance will be announced when possible. <\/p>\n\n

<\/p>\n\n

4) Commissions and Payments<\/strong><\/h2>\n\n

4.1.<\/strong> The Affiliate earns a percentage commission<\/strong> on valid generated sales. Percentages may vary and are shown on the platform. <\/p>\n\n

4.2.<\/strong> Percentages are gross<\/strong>. The Affiliate is responsible for their own tax obligations<\/strong>. <\/p>\n\n

4.3.<\/strong> Payments are made monthly<\/strong> when exceeding the minimum threshold of \u20ac100<\/strong>.<\/p>\n\n

Commissions for returned\/canceled orders are not earned; amounts already paid may be reversed or offset<\/strong>.<\/p>\n\n

4.4.<\/strong> The currency is Euro (EUR)<\/strong>. Payment methods and details are specified on the platform. Tax documentation or invoice<\/strong> may be required. <\/p>\n\n

4.5.<\/strong> Any disputes must be submitted within 30 days<\/strong> of report publication.<\/p>\n\n

5) Affiliate Obligations<\/strong><\/h2>\n\n

The Affiliate agrees to:<\/p>\n\n

5.1.<\/strong> use materials and links in an ethical, legal, and compliant<\/strong> manner according to these Terms;<\/p>\n\n

5.2.<\/strong> not make false, misleading, or unverifiable statements<\/strong>;<\/p>\n\n

5.3.<\/strong> clearly disclose the promotional nature<\/strong> of the communication (e.g., “advertisement”, “sponsored content”, “affiliate link”);<\/p>\n\n

5.4.<\/strong> respect intellectual property rights<\/strong>;<\/p>\n\n

5.5.<\/strong> comply with all applicable regulations<\/strong> (advertising, consumer, competition, privacy, cookies);<\/p>\n\n

5.6. Prohibition of Self-Commissions and Existing Customers<\/strong><\/h3>\n\n

It is strictly forbidden to:<\/p>\n\n

    \n
  • earn commissions on orders from self, family, or related to the Affiliate (self-referral<\/strong>);<\/li>\n\n\n\n
  • generate sales from already active customers or those with purchase history;<\/li>\n\n\n\n
  • engage in collusive agreements or use commission as unauthorized discount.<\/li>\n<\/ul>\n\n

    Etapharma may perform cross-checks<\/strong>, reverse commissions, and immediately exclude<\/strong> the Affiliate in case of violation.<\/p>\n\n

    5.7. Supplement Sector Compliance<\/strong><\/h3>\n\n

    Medical or therapeutic claims are prohibited (“cures”, “heals”, “replaces therapies”, quantitative promises).<\/p>\n\n

    Only authorized nutritional\/health claims<\/strong> are permitted.<\/p>\n\n

    Mandatory warnings required.<\/p>\n\n

    5.8. Disclosure Templates<\/strong><\/h3>\n\n

    Required examples:<\/p>\n\n

      \n
    • Post\/blog: “This content contains affiliate links…”<\/strong><\/li>\n\n\n\n
    • Social: “ADV\/Partner: contains affiliate links”<\/strong><\/li>\n\n\n\n
    • Stories\/Reel: “Advertisement”<\/strong> sticker + mention at start.<\/li>\n<\/ul>\n\n

      <\/p>\n\n

      6) Prohibited Conduct<\/strong><\/h2>\n\n

      Prohibited activities include, but are not limited to:<\/p>\n\n

      6.1.<\/strong> spam, cloaking, cookie stuffing, unauthorized incentives;<\/p>\n\n

      6.2.<\/strong> bidding on keywords containing Etapharma brands, similar domains, misleading meta-tags;<\/p>\n\n

      6.3.<\/strong> publishing codes in self-purchase circuits;<\/p>\n\n

      6.4.<\/strong> unauthorized discounts or untruthful comparisons;<\/p>\n\n

      6.5.<\/strong> fraudulent activities, tracking manipulation.<\/p>\n\n

      <\/p>\n\n

      7) Brand and Materials Usage<\/strong><\/h2>\n\n

      7.1.<\/strong> Limited, non-exclusive, and revocable license to use official materials.<\/p>\n\n

      7.2.<\/strong> Unauthorized modifications or uses harmful to company image are prohibited.<\/p>\n\n

      7.3.<\/strong> Immediate removal of materials upon request.<\/p>\n\n

      <\/p>\n\n

      8) Content and Channel Requirements<\/strong><\/h2>\n\n

      8.1.<\/strong> Offensive, illegal, or dangerous content prohibited.<\/p>\n\n

      8.2.<\/strong> Reviews\/testimonials must be authentic<\/strong>.<\/p>\n\n

      8.3.<\/strong> Email marketing allowed only with valid consent<\/strong>.<\/p>\n\n

      8.4.<\/strong> Paid advertising allowed in compliance with SEM Policy<\/strong>.<\/p>\n\n

      8.5. Coupons, Codes, and Stackability<\/strong><\/h3>\n\n

      Rules on publication, prohibitions on coupon aggregators, non-stackability, prohibition on presenting codes as “official” without authorization.<\/p>\n\n

      8.6. Prohibited or Approval-Required Channels<\/strong><\/h3>\n\n

      Cold emails without consent, unmoderated private groups, adult\/gambling content, broadcast without opt-in, push notifications without consent.<\/p>\n\n

      <\/p>\n\n

      9) Data Protection and Privacy<\/strong><\/h2>\n\n

      9.1.<\/strong> Parties process data in compliance with GDPR.<\/p>\n\n

      9.2.<\/strong> Affiliate does not acquire customer data without authorization.<\/p>\n\n

      9.3.<\/strong> Cookie usage requires adequate compliance and consent.<\/p>\n\n

      <\/p>\n\n

      10) Verification and Anti-Fraud<\/strong><\/h2>\n\n

      10.1.<\/strong> Etapharma may perform traffic and conversion checks.<\/p>\n\n

      10.2.<\/strong> Payments may be suspended in case of anomalies.<\/p>\n\n

      10.3.<\/strong> In case of fraud \u2192 immediate termination<\/strong>.<\/p>\n\n

      10.4.<\/strong> Affiliate must provide reports within 5 business days<\/strong>.<\/p>\n\n

      10.5.<\/strong> Payment hold up to 60 days<\/strong> during investigations.<\/p>\n\n

      10.6.<\/strong> Application of risk-scoring<\/strong> systems possible.<\/p>\n\n

      10.7.<\/strong> Etapharma may initiate audits<\/strong> with notice.<\/p>\n\n

      <\/p>\n\n

      11) Duration, Suspension, and Termination<\/strong><\/h2>\n\n

      11.1.<\/strong> Contract for an indefinite period.<\/p>\n\n

      11.2.<\/strong> Termination with 15 days<\/strong> notice.<\/p>\n\n

      11.3.<\/strong> Immediate termination for serious violations.<\/p>\n\n

      11.4.<\/strong> Earned commissions paid according to regulations.<\/p>\n\n

      <\/p>\n\n

      12) Confidentiality<\/strong><\/h2>\n\n

      Obligation to maintain confidentiality of non-public information, even after termination.<\/p>\n\n

      <\/p>\n\n

      13) Limitation of Liability<\/strong><\/h2>\n\n

      Etapharma is not liable for indirect damages<\/strong> or commercial losses.<\/p>\n\n

      <\/p>\n\n

      14) Indemnification<\/strong><\/h2>\n\n

      Affiliate indemnifies Etapharma against damages, penalties, or costs arising from violations.<\/p>\n\n

      <\/p>\n\n

      15) Terms Modifications<\/strong><\/h2>\n\n

      Etapharma may modify Terms with minimum 15 days notice<\/strong>.<\/p>\n\n

      <\/p>\n\n

      16) Force Majeure<\/strong><\/h2>\n\n

      No liability for unforeseeable or uncontrollable events.<\/p>\n\n

      <\/p>\n\n

      17) Relationship Between Parties<\/strong><\/h2>\n\n

      Parties are independent<\/strong>; no agency or employment relationship.<\/p>\n\n

      <\/p>\n\n

      18) Assignment<\/strong><\/h2>\n\n

      Affiliate cannot assign the contract without written consent. Etapharma may assign it in case of reorganization. <\/p>\n\n

      <\/p>\n\n

      19) Integrity, Partial Invalidity, and Tolerance<\/strong><\/h2>\n\n

      Independent clauses; no tacit waiver of rights.<\/p>\n\n

      <\/p>\n\n

      20) Applicable Law and Jurisdiction<\/strong><\/h2>\n\n

      Governed by Italian law<\/strong>. Exclusive jurisdiction: Caltanissetta<\/strong>. <\/p>\n\n

      <\/p>\n\n

      21) Acceptance<\/strong><\/h2>\n\n

      By participating in the Program, the Affiliate declares to fully accept<\/strong> these Terms.<\/p>\n","protected":false},"excerpt":{"rendered":"

      The Etapharma Affiliate Program, available at app.etapharma.com, allows Affiliates to promote Etapharma products and earn commissions on sales generated through their links or codes. Participation implies acceptance of these Terms and Conditions, which govern membership, tracking, commissions, Affiliate obligations, and use of official materials. 1) Subject and definitions This document governs the participation of the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","slim_seo":{"title":"Affiliate Program Terms of Use - Etapharma","description":"The Etapharma Affiliate Program, available at app.etapharma.com , allows Affiliates to promote Etapharma products and earn commissions on sales generated throug"},"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-11877","page","type-page","status-publish","hentry"],"featured_image_src_large":false,"author_info":{"display_name":"admin","author_link":"https:\/\/www.etapharma.com\/en\/author\/totinigrelli_2axk9g70\/"},"comment_info":0,"taxonomy_info":[],"jetpack_sharing_enabled":true,"meta_box":{"trustbucket-voto":"","trustbucket-numero-recensioni":"","faq-items":[]},"_links":{"self":[{"href":"https:\/\/www.etapharma.com\/en\/wp-json\/wp\/v2\/pages\/11877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.etapharma.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.etapharma.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.etapharma.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.etapharma.com\/en\/wp-json\/wp\/v2\/comments?post=11877"}],"version-history":[{"count":0,"href":"https:\/\/www.etapharma.com\/en\/wp-json\/wp\/v2\/pages\/11877\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.etapharma.com\/en\/wp-json\/wp\/v2\/media?parent=11877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}